Terms & Conditions

1. Acceptance of Terms

By accessing, browsing, or using this website (www.victoriatek.com) or any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. These Terms constitute a legally binding agreement between you and Victoria Technology & Consulting.

2. Definitions

• "Services" refers to all consulting, technology, and related services provided by VTC
• "User", "You", "Your" refers to any individual or entity accessing our website or services
• "Content" refers to all text, images, graphics, data, and materials on our website
• "Intellectual Property" includes trademarks, copyrights, patents, and proprietary information

3. Use of Website and Services

3.1 Permitted Use

You may use our website and services for lawful purposes only. You agree to:

• Provide accurate and complete information when requested
• Maintain the confidentiality of any account credentials
• Comply with all applicable laws and regulations
• Respect the intellectual property rights of VTC and third parties

3.2 Prohibited Activities

You agree NOT to:

• Use our website or services for any illegal, fraudulent, or unauthorized purpose
• Attempt to gain unauthorized access to our systems, networks, or data
• Transmit viruses, malware, or any harmful code
• Engage in any activity that disrupts or interferes with our services
• Scrape, harvest, or collect data from our website using automated means
• Impersonate any person or entity or misrepresent your affiliation
• Post or transmit offensive, defamatory, or inappropriate content
• Violate any applicable laws, regulations, or third-party rights
• Reverse engineer, decompile, or disassemble any part of our services
• Use our services to spam, phish, or engage in other abusive practices

4. Intellectual Property Rights

4.1 Ownership

All content, materials, trademarks, logos, and intellectual property on this website are owned by or licensed to Victoria Technology & Consulting. This includes but is not limited to:

• Website design, layout, and graphics
• Text, images, videos, and multimedia content
• Software, code, and technical documentation
• Trademarks, service marks, and brand identities
• Proprietary methodologies and business processes

4.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our website for personal or business evaluation purposes. You may not:

• Copy, reproduce, or distribute our content without written permission
• Modify, adapt, or create derivative works
• Use our trademarks or branding without authorization
• Remove or alter any copyright or proprietary notices

4.3 User-Generated Content

If you submit any content to our website (e.g., feedback, comments, suggestions), you grant VTC a worldwide, royalty-free, perpetual license to use, reproduce, modify, and distribute such content for business purposes.

5. Service Terms and Agreements

5.1 Professional Services

Our consulting and technology services are provided under separate written agreements. These Terms supplement but do not replace any executed service agreements, statements of work, or contracts.

5.2 No Guarantee of Results

While we strive to deliver high-quality services, we do not guarantee specific outcomes or results unless explicitly stated in a written service agreement.

5.3 Client Responsibilities

Clients are responsible for providing accurate information, timely feedback, and necessary resources to facilitate service delivery. Delays or failures resulting from client actions or inactions are not the responsibility of VTC.

6. Limitation of Liability

6.1 Disclaimer of Warranties

Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:

• Warranties of merchantability or fitness for a particular purpose
• Warranties of accuracy, reliability, or completeness of information
• Warranties of uninterrupted or error-free service
• Warranties that defects will be corrected

6.2 Limitation of Damages

To the maximum extent permitted by law, VTC shall not be liable for:

• Indirect, incidental, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Damages arising from unauthorized access or data breaches
• Damages resulting from third-party actions or services
• Damages exceeding the fees paid for services in the preceding 12 months

6.3 Exceptions

Nothing in these Terms shall limit our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

7. Indemnification

You agree to indemnify, defend, and hold harmless Victoria Technology & Consulting, its officers, directors, employees, agents, and partners from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

• Your violation of these Terms and Conditions
• Your violation of any applicable laws or regulations
• Your violation of any third-party rights, including intellectual property rights
• Your use or misuse of our website or services
• Any content you submit or transmit through our services

8. Third-Party Links and Services

Our website may contain links to third-party websites, services, or resources. These links are provided for convenience only. We do not endorse, control, or assume responsibility for the content, privacy policies, or practices of third-party sites. You access third-party sites at your own risk and should review their terms and policies.

9. Privacy and Data Protection

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our services, you consent to our data practices as described in the Privacy Policy. Please review our Privacy Policy for detailed information.

10. Confidentiality

10.1 Confidential Information

Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the course of business, including:

• Business strategies, plans, and financial information
• Technical data, designs, and specifications
• Client lists, pricing, and commercial terms
• Any information marked as confidential

10.2 Exceptions

Confidentiality obligations do not apply to information that is publicly available, independently developed, or required to be disclosed by law.

11. Termination and Suspension

11.1 Right to Terminate

We reserve the right to suspend or terminate your access to our website or services at any time, without notice, for:

• Violation of these Terms and Conditions
• Fraudulent, abusive, or illegal activity
• Non-payment of fees or breach of service agreements
• Any conduct that we deem harmful to VTC or other users

11.2 Effect of Termination

Upon termination, your right to use our services will immediately cease. Provisions regarding intellectual property, confidentiality, limitation of liability, and indemnification shall survive termination.

12. Dispute Resolution

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to conflict of law principles.

12.2 Jurisdiction

Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Dubai, United Arab Emirates.

12.3 Arbitration

For commercial disputes, parties may agree to resolve conflicts through binding arbitration in accordance with the rules of the Dubai International Arbitration Centre (DIAC).

13. Force Majeure

VTC shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, pandemics, government actions, labor disputes, or failures of third-party services or infrastructure.

14. Modifications to Terms

We reserve the right to modify, update, or replace these Terms and Conditions at any time. Material changes will be notified through our website or via email. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms. We encourage you to review these Terms periodically.

15. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

16. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any executed service agreements, constitute the entire agreement between you and Victoria Technology & Consulting regarding your use of our website and services, superseding any prior agreements or understandings.

17. No Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of VTC.

18. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. VTC may assign these Terms to any affiliate or successor entity without restriction.

19. Contact Information

If you have any questions, concerns, or disputes regarding these Terms and Conditions, please contact us:

20. Acknowledgment

By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms, you must discontinue use of our website and services immediately.